DEFCON

Question 1

WHY ISN'T THE SHIPPNG FREE? WHAT????

Answer

When you find a trucking or shipping company that delivers for free...give us a call, we will start using them. We're trying bring you the best possible value. We achieve this by buying smart and applying a small mark up. It would be easy for us to sell you stuff at an absurd mark up and offer free shipping....that's just dumb....nothing is actually free. Except the StoneFabricatorsMarket...that is actually free :-)

Question 2

CONSUMABLES RETURN POLICY

Answer

All returns are at our discretion of Defcon. If you are buyign non consumable items, of course they will be covered by applicable warranties provided by the manufacture. Please do not call and say: "A segment fell of my saw blade! Send me a new one!" Saw blade segments are laser welded. James and I know exactly what happend...the quartz pinched the blade, the operator munched it....etc... If we marked everying up a billion percent then ya...we could offer that kind of return policy...we sell good shit that works. If it's not working for you call us and we will help you learn to use the tool correctly. If something trully fails...give us a call and we will make it right. Simple really....don't be a jackass. You can always shop someplace else and pay more...it's your call.

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WHY ISN'T THE SHIPPNG FREE? WHAT????

CONSUMABLES RETURN POLICY

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